Privacy Policy

UKZ Accountancy Services Ltd (“UKZ Accountancy”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.ukzaccountancy.com, contact us, or use our accounting, bookkeeping, or tax services. By accessing our website or engaging our services, you consent to the practices described in this Privacy Policy.

1. Who We Are

UKZ Accountancy Services Ltd is a professional accountancy firm based in Birmingham, United Kingdom, providing accounting, bookkeeping, tax advisory, payroll, VAT, and company compliance services. We act as the “data controller” for personal data collected through our website and services under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following personal information: Identity information: Name, company name, job title. Contact information: Email, phone number, postal address. Financial information: Bank details, accounting records, tax identifiers. Technical information: IP address, browser type, operating system, device information. Usage information: Pages visited, time spent on site, interactions with forms. Service information: Details provided during service requests, contracts, or consultations. Communication data: Emails, messages, or phone communications with our staff. Sensitive financial information is collected solely for service delivery and is protected according to UK data protection law.

3. How We Collect Your Data

Your data may be collected:

When you submit online enquiry or booking forms.
During email or telephone communications.
While using our website, including cookies and analytics tools.
During the provision of our accounting or advisory services.

Some information may be collected automatically through website tracking technologies.

4. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and provide quotes.
To deliver accounting, bookkeeping, payroll, VAT, and tax services.
To manage contracts, payments, and scheduling.
To communicate important service updates or legal notices.
To improve website performance and user experience.
To comply with legal and regulatory obligations.
To detect and prevent fraud or unauthorised use of services.

Processing of personal data is based on lawful grounds, including contract necessity, legitimate interest, consent, or compliance with legal obligations.

5. Sharing Your Information

We do not sell your personal data. Data may be shared with:

Trusted service providers (e.g., IT systems, payment processors, cloud hosting).
Professional advisers (e.g., accountants, auditors, lawyers).
Regulatory bodies such as HMRC where legally required.
Law enforcement authorities if necessary for legal compliance.

All third parties are bound to maintain confidentiality and comply with data protection laws.

6. Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or loss. This includes secure servers, encrypted communications, and access restrictions. No internet transmission is completely secure, and you provide personal information at your own risk.

7. Data Retention

We retain personal and financial data only for as long as necessary to fulfil our services, comply with legal obligations, or resolve disputes. Data that is no longer required is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights:

Access your personal data.
Request correction of inaccurate information.
Request deletion of your data (“right to be forgotten”).
Restrict processing.
Object to processing where applicable.
Request data portability.
Withdraw consent at any time where processing is based on consent.

Requests can be submitted via our contact details below. We will respond within statutory timeframes.

9. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience, analyse website traffic, and remember preferences. You may control cookies through your browser settings. For more information, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in services, legal requirements, or data practices. Updated policies will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or your personal data, please contact: UKZ Accountancy Services Ltd 📍 245 Walsall Rd, Perry Barr, Birmingham B42 1TY, UK
📧 info@ukzaccountancy.com
📞 0121 291 9301